Some systems just can’t go down – and when they’re tied to national-level financial services, there’s no room for error. ICody recently stepped in to take over full support for one of the most critical IT infrastructures in the country. The new support contract covers everything from hardware to firmware – and yes, we even had a v7000 on standby just in case.
At the end of April, ICody signed a new maintenance and support contract with FINA (the Croatian Financial Agency), covering their central mainframe infrastructure. This includes full support for IBM z12 hardware and firmware, proactive services, and a support line backed by IBM.
Although the system is stable and critical, it didn’t come with much of a safety net. With this new agreement, they are now responsible for keeping it up and running – no matter what.
The deal was made possible through close collaboration with local IBM technical staff and partners, and it reflects the trust built across the region. The service period runs until the end of 2025, and preparations included everything from rapid response plans to standby equipment – including a fully functional v7000, ready to ship if needed.
A huge thanks goes to everyone involved in making this happen – both in Croatia and across the wider group.